Last updated on: 19.04.2021
This Privacy Policy describes the privacy principles and practices adopted by MyDello and shall apply to all relationship between MyDello and the Client related to the use of the Portal by the Client and the provision of Services by MyDello ordered by the Client through the Portal. By placing the Order in the Portal, the Client confirms that he/she has read the Privacy Policy and has acknowledged the terms for processing of his/her Personal Data disclosed during registration and use of the Portal in accordance with the Terms and Conditions.
Unless defined in this Privacy Policy, the terms used in Privacy Policy are used in the meaning given to them in MyDello Terms and Conditions for MyDello Services, available at https://mydello.com/terms-of-service/ and/or in the meaning given to them in Article 4 of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).
“Data subject” | Natural peson who uses MyDello Services or whose Personal Data is processed by MyDello. | ||
“Data Controller” or “Controller” | Natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purposes of this Privacy Policy, MyDello is the data controller of its Clients’ Personal Data. | ||
“Data Processor” or “Processor” | Natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the controller. For example, Carriers, as defined in the Terms and Conditions are Data Processors for MyDello. | ||
“GDPR” | Defined in the preabmle. | ||
“MyDello” | is MyDello OÜ, a company incorporated in Estonia, with the registry code 14582031, address Punane tn 73, Tallinn 13619, Estonia, e-mail address info@mydello.com, phone number +372 53307900; | ||
“Personal Data” | Any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular on the basis of such a record as the name, personal identification code, place of location information or network identifier, or on the basis of one or more physical, physiological, genetic, mental, economic, cultural or social identities. | ||
“Processing” | Any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. |
Personal data | Purpose of processing | Legal basis |
First name, last name, client type (natural person/legal person), e-mail address, data about the Consignment (inc. information on Dangerous Goods), Pick up Point, Delivery Pont, Payment data; ID document | Enabling provision of the Services in accordance to Terms and Conditions | GDPR Art. 6 (1) (b) |
Accounting related data such as invoices | Fulfilling uur legal obligation arising from accounting laws to process supporting documents of the transactions | GDPR Art. 6 (1) (c) |
Technical data | Our legitimate interest to ensure security, continuity and/or improvement of the Portal | GDPR Art. 6 (1) (f) |
To protect your Personal Data from unauthorized access, unlawful processing or disclosure, accidental loss, modification or destruction, we use appropriate technical and organisational measures that comply with applicable laws. These measures include but are not limited to the implementation of appropriate computer security systems, protection of paper and electronic format files by technical and logical means, controlling and limiting access to documents and buildings.
Name | Purpose | Retention period |
_ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | 2 years |
_gat | Used by Google Analytics to throttle request rate | 1 day |
_gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the web site | 1 day |
_hjid | Sets a unique ID for the session. This allows the web site to obtain data on visitor behaviour for statistical purposes | 1 year |
_hjid | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes | Persistent |
_fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 3 months |
_hjIncludedInSample | Determines if the user’s navigation should be registered in a certain statistical place holder. | Session |
ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites | Session |
cid | Optimises ad display based on the user’s movement combined and various advertiser bids for displaying user ads | 2 months |
fr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 3 months |
tr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Session |
uid | Registers a unique user ID that recognises the user’s browser when visiting web sites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads | 2 months |
_hjTLDTest | To check whether user’s browser has cookies enabled | Session |
This Privacy Policy shall be governed by the laws of the Republic of Estonia. Any disputes arising from these Privacy Policy shall be settled in the Harju County Court in the Republic of Estonia, unless you have a right to turn to the court of your residence pursuant to statutory law.
If you have any questions about this Privacy Policy or Cookie Policy or if you have any concerns about how we use your personal or if you want to exercise your rights as described above, you may contact us via e-mail or in writing using the following contact information:
e-mail: info@mydello.com
address: Punane tn 73, Tallinn 13619, Estonia
phone: +372 53307900