Logistics is one of the most important but also one of the biggest challenges for worldwide businesses. To achieve a higher-quality delivery service, Latvian company IGLU operated by PEPI RER and Estonian global shipping service MyDello have partnered.
PEPI RER is a leading Northern Europe manufacturer specializing in polyethene foam and air bubble film. Those are widely used in industrial packaging, construction and many other sectors. Moreover, they have a subsidiary company, IGLU, developing premium soft play blocks for children.
According to IGLU Head of Logistics Jānis Paulītis, the biggest challenge for IGLU is to create and maintain a financially profitable and high-quality logistics network in more than 40 countries worldwide. IGLU is positioned in the market as a high-quality product, which also means that the logistics and delivery service must be of correspondingly high quality.
IGLU’s client is the final consumer, so a high-quality and cost-effective return process is necessary for them. However, it is a huge challenge outside of Europe. “The consumer expects to receive the ordered product in the shortest possible time. On the one hand, we need intermediate warehouses in regions where delivery from Latvia is either financially unprofitable or takes too long. But on the other hand, storage is more expensive than a small-sized product because it takes up a lot of space,” Paulītis explains.
Every day, IGLU sends out numerous parcels to destinations worldwide. Paulītis says that for easier logistics solutions, the company collaborates with MyDello. MyDello displays a selection of different transport solutions to find the most suitable one for the company, considering real-time changing conditions. The site offers instant quotes for international shipments via air, sea, rail, and road transport.
According to Paulītis, they use MyDello because they can find the best solutions for their needs there. “We use MyDello’s various services, from price requests to downloading all necessary documents. Every department uses the services they need—logistics uses price requests and places orders, the sales department tracks shipments to see when they will be delivered, and the accounting department uses the client portal for invoices. It helps our team plan the next steps in every department,” he says.
Create Your No-Cost Account Today and experience the New Era of Logistics
MyDello and IGLU operated by PEPI RER have been working together regularly since last October. As Paulītis explained, it took much more time and effort to find the best logistical solutions. “Before, everything went through emails and took time, but now we can check the MyDello system and get any information we need,” says Paulītis. Instead of phone calls and emails, MyDello connects various parties in the supply chain and offers a convenient way to receive an immediate offer. The portal reduces the number of intermediaries, digitizes all information, and helps minimize logistics costs.
Now, MyDello helps PEPI RER’s team plan their next steps in every department and speeds up their planning process. “For example, in the last few months, we have had a large number of shipments and have already planned shipments a week ahead,” says Paulītis.
Paulītis highlights the company’s client support team, which he considers MyDello’s biggest advantage. “Not only are answers fast and specialists provide all the information we need, but we also receive updates on our shipments very quickly, giving us full control. It helps our team to plan the next steps in every department,” explains Paulītis.
“I recommend MyDello to everyone who needs to find a fast solution to ship their goods in full loads. Especially If you need to ship goods over the ocean, in our opinion, MyDello is one of the best options available!”
Create Your No-Cost Account Today and experience the New Era of Logistics
In a rapidly evolving world, logistics cost-efficiency and a reliable partner are crucial for every business. Stoneridge’s Estonian branch was in search of a logistics partner who could understand the unique nature and challenges of their business. As a manufacturer of automotive electronics, they needed to transport goods to complex regions as well as between their fifteen production facilities worldwide.
For Stoneridge, personalized customer service and accessibility are critical. “We ship a wide variety of goods to many different countries, the demands are very high compared to the average MyDello customer and so far, they have coped very well with our constant demands,” says Lembit Hallikas, supply chain planner at Stoneridge. “Every product is extremely important to us, and losing even a seemingly insignificant component can have a significant impact on the entire company.”
The search for a new logistics partner led them to MyDello. A few years ago, MyDello’s solution was still in its early stages and needed to be tailored to meet Stoneridge’s needs. Now, through close collaboration between the two companies, a customized solution has been developed. “Even though we didn’t have active cooperation from the beginning, we met regularly, and the MyDello team noted all our concerns and requirements. They genuinely cared about how we were doing and how they could help us in the best possible way,” Hallikas explains.
Create Your No-Cost Account Today and experience the New Era of Logistics
“Thanks to their personalized approach, we have now developed a dashboard that includes all the necessary features for us. Today, finding a better solution than MyDello is hard,” he adds. According to him, MyDello is the best choice for companies looking for personalization, a sense of security and no unnecessary bureaucracy.
Stoneridge and MyDello teams regularly meet to discuss new ideas and create even better delivery solutions. “I’ve given them a lot of feedback, and now we sit down periodically to discuss future plans. We are always treated as if we are crucial, and our concerns are their concerns,” Hallikas says.
According to Hallikas, they always receive notifications from MyDello about the location of their packages and any possible delays, but one of the most useful metrics is the carbon footprint shown for their shipments. “As a green automotive company, it is particularly important for us to monitor, reduce, and report emissions. Since reporting will become mandatory for many companies, we are already one step ahead,” Hallikas says.
Create Your No-Cost Account Today and experience the New Era of Logistics